FlySpeed Data Export

Frequently Asked Questions

This page contains answers to the most frequently asked Technical questions about FlySpeed Data Export. To find answers to your Pre-sales questions or to learn more about Maintenance program, please visit the Common F.A.Q. page.

Technical Questions

How can I connect to my source MySQL, Firebird or PostgreSQL database?

A: First, I recommend you to choose ODBC connection type on the second step of the Wizard to achieve maximum transfer speed, to extract full information about your database structure and to avoid various problems you may have while working through the OLE DB Provider for ODBC.

To get connected to your source database through ODBC, you should install an appropriate ODBC driver for your database. Below are the links where you can download latest versions of ODBC drivers for your database:


Update: We recommend you to use the Direct MySQL Connection option (since version 3.0) to connect to your MySQL databases.

Troubleshooting

» Connection to Oracle database

I get the Initialization error "SQL*Net not properly installed" while trying to connect to Oracle database. What should I do?

A: You have to install the Oracle client software in order to connect to Oracle databases.

You can download the Oracle Instant Client at http://www.oracle.com/technology/tech/oci/instantclient/instantclient.html

To download the standard Oracle Database 10g Client or later, choose your client platform at http://www.oracle.com/technology/software/products/database/index.html

You can download the Oracle Database 9i Client for Microsoft Windows 98/2000/NT/XP at: http://www.oracle.com/technology/software/products/oracle9i/htdocs/winsoft.html

You will need to register, but this is free and you can then access other useful pages on the Oracle web site.

Alternatively, contact your Oracle Database Administrator for the Oracle distribution CD. The standard Oracle Client is included in the Oracle distribution.

I get the Initialization error "Could not locate OCI dll" while trying to connect to Oracle database. What should I do?

A: Make sure that "<OracleHome>\bin" folder is in PATH, and that some version of oraxy.dll, e.g., oci.dll, ora71.dll, ora72.dll, etc. exists in that folder or elsewhere in the PATH. For Oracle8, the OCI dll is named OraClient8.dll. For Oracle9, the OCI dll is named OraClient9.dll.

» Connection to MySQL database

Why cannot I connect to my local MySQL Server?

A: There are several reasons why you cannot connect to the local database. If during the connection you get the error "Can't connect to MySQL server on 'localhost' (10061)", then probably MySQL server is installed incorrectly or the service (usually with the name "mysql") is not running. To check if the service is launched, open "Control Panel" -> "Administrative Tools" -> "Services" and find the MySQL service. If you cannot find this service, you should try to reinstall MySQL. In case you find it, run it with the Start button or use Start item in the context menu. If you get the error "Access denied for user 'root'@'localhost' (using password: YES)", then check if you enter the password for the root user correctly in case you change it during installation. If you installed MySQL with default values, you should use the user name root with the blank password and port 3306 to connect to the server.
(More info ...)


Why cannot I connect to a remote MySQL server?

A: There could be several possible reasons that prevent you from successful connection to remote database. If the error message says "Can't connect to MySQL server on ‘some host' (10061)" then probably you should check the correctness of port and host name you've entered and also if the remote server is run. It often happens that the port through which the connection is set with MySQL server (normally, it's 3306) is closed for the security reasons by local firewall, corporate firewall or remote server firewall. The remote server port can also be closed by ISP, or TCP/IP protocol support is disabled on MySQL server. Please check this with your system administrator or ISP.
If the error message says "Access denied for user: root@somehost.somedomain" or "Host not allowed to connect to server", then the reason is that the user doesn't have permission to access the database.


When I try to connect to a database, I get the following message: "Access denied for user: myuser@myhost.mydomain". Why does it happen?

A: MySQL server uses client's login ('myuser' in your case) and the name of the host which it tries to set the connection from ('myhost.mydomain' in your case) for the client authentication. In your case the reason is that your 'myuser' user from the 'myhost.mydomain' host doesn't have permissions to access your MySQL server. It's quite possible that you successfully connected to your database with the same login and password in your PHP scripts or with the help of phpMyAdmin, but in this case MySQL server recognizes you as the 'myuser' user from the 'localhost' host who has the necessary permissions and allows you the access.
To solve this problem you should grant the necessary permissions to user myuser@ myhost.mydomain. You can do this with the help of phpMyAdmin or with the following SQL commands:

/*!50003 CREATE USER ‘myuser’@ ‘myhost.mydomain’*/;
GRANT ALL PRIVILEGES ON *.* TO ‘myuser’@ ‘myhost.mydomain’ IDENTIFIED BY 'user_password';
Or, you can apply to your system administrator. (More info ...)



I'm trying to connect to a remote MySQL database, but I receive only the "Host not allowed to connect to server" message. What can the reason be?

A: This error occurs because you don't have a permission to connect to remote MySQL server from your host. Please contact your database administrator or, if you have access to MySQL server with grant privilege, you can use the GRANT statement to add a new user. For example, the following command will give full access from your host to the user:

/*!50003 CREATE USER 'user'@'user_host'*/;
GRANT ALL PRIVILEGES ON *.* TO 'user'@'user_host' IDENTIFIED BY ' user_password ';	
(More info ...)





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