Active Database Software Support Center

Frequently Asked Questions

If you have questions concerning the process of purchasing, registering and licensing of the software or any other non-technical questions, we recommend you to view the existing answers in the Common F.A.Q. first.

If you have any technical questions concerning use of our software, we recommend you to view the existing answers in the Technical F.A.Q. first.

Support Ticket System

If you have any problems with our software, please, be sure that you have installed the latest update before contacting our technical support. It often happens that you find bugs that have been already fixed in the latest builds of products.

If you cannot find the necessary solutions and answers to your questions, please Submit a Request via our Support Center. Please provide us as much information as you can including: urgency, product name and version, what you are trying to do and the error information.


Please use the forum to ask any questions, if you aren't in a hurry, so everyone can benefit from your question. Also there you may discuss our products and suggest new features and improvements.

Most Recent Forum Topics

Exporting Data - 2 David Griffiths
carriage returns in export - 2 Greg Mika
Parameters - 2 Darren
MS Access and Workgroup Information File - 2 Jim Callahan
This forum is moved to the new engine to provide more functionality - 1 Sergey Smagin
This forum moves to - 1 Sergey Smagin
how to invisible aggregate functions from grid in active query builder - 2 rajanikanth
how to remove tables and query after generating the query - 2 rajanikanth
Visual Studios 2010 Sample version? - 3 Andrew Buis
when i add my master page design to default.aspx iam getting java sccript error - 2 rajanikanth
Query build in Flyspeed not working in MySQL workbench - 2 J Op hof
DevExpress additional license - 2 R.Unger
User Documentation for the product - 2 Luis Marrero
Advantage.Data.Provider.dll is missing in windows application - 2 rajanikanth
Qualified field names - 2 Boris
FlySpeed SQL - how does filter work? - 2 Eugene
Compatibility with Windows 8 - 9 Trevor Baker
how to execute the query - 2 rajanikanth
Disable the popup of DataSource Properties Dialogbox When double Clicking on the Diagram Object - 3 Rishni
union of resultset - 2 pagoda

Knowledge Book Pages Rated Most Helpful

Active Query Builder - Introduction ~ Quick Start Guide for VCL edition (Delphi)
Active Query Builder - HowTos and Troubleshooting ~ How to use DevExpress controls in .NET Edition?
Active Query Builder - Introduction ~ Quick Start Guide for ASP.NET edition: MVC 2.0 environment
Active Query Builder - Introduction ~ Working with parameters
Active Query Builder - Introduction ~ Alternate database object and field names
Active Query Builder - Introduction ~ Quick Start Guide for ASP.NET edition: Classic ASP.NET environment
Active Query Builder - Metadata handling and filtration ~ Working with the Metadata Container
Active Query Builder - Query analysis and modification ~ How to check all fields on adding an object to the query
Active Query Builder - Introduction ~ Virtual objects and fields
Active Query Builder - Introduction ~ Localizing Active Query Builder .NET and Java Edition