Active Database Software Support Center

Frequently Asked Questions

If you have questions concerning the process of purchasing, registering and licensing of the ActiveDBSoft.com software or any other non-technical questions, we recommend you to view the existing answers in the Common F.A.Q. first.

If you have any technical questions concerning use of our software, we recommend you to view the existing answers in the Technical F.A.Q. first.

Support Ticket System

If you have any problems with our software, please, be sure that you have installed the latest update before contacting our technical support. It often happens that you find bugs that have been already fixed in the latest builds of products.

If you cannot find the necessary solutions and answers to your questions, please Submit a Request via our Support Center. Please provide us as much information as you can including: urgency, product name and version, what you are trying to do and the error information.

Forums

Please use the forum to ask any questions, if you aren't in a hurry, so everyone can benefit from your question. Also there you may discuss our products and suggest new features and improvements.

Most Recent Forum Topics

Custom loading of Meta - 2	UA
How to install and use the DevExpress components? - 2	Martin
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Custom Parse on SQL - 2	Darwin
connect to IBM DB2 - 2	muadeep
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Character on migrated field (on trial version) - 3	Claude
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forms builder - 2	raj
Can One Create A Unique Heading For A Report In Print View - 2	David Wesson